Benefits:

Bonus based on performance
Company parties
Competitive salary
Free uniforms
Health insurance
Paid time off
Training & development

Perks:

Online Mobile Courses
Flexible Scheduling
Paid Training for Career Advancement
Opportunity to Help People in Times of Need
Aggressive Competitive Wages

Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Description:
PuroClean of Central Southwest Houston is seeking a detail-oriented and organized Mitigation Coordinator to join our dynamic team. The Mitigation Coordinator will play a key role in managing and coordinating disaster restoration and mitigation projects, ensuring smooth communication between clients, technicians, and insurance companies.

Responsibilities:

Address and manage customer needs and concerns, notify management and ownership as needed
Answering calls, providing customer service and documenting messages
Preparing and maintaining job documentation to brand standards
Coordinate and schedule mitigation services such as water damage restoration, mold remediation, and fire damage cleanup.
Manage project timelines and ensure timely delivery of services.
Management of compliance documentation, business resume and national account programs
Ensure compliance with all safety and operational protocols.
Monitor inventory and equipment to ensure readiness for mitigation jobs.
IT support, facilitating weekly computer backups, software upgrades and organization
Prepare and maintain detailed reports and project documentation.

Qualifications:

Ability to communicate clearly and effectively with a genuine interest in people. Representing the brand with honesty, integrity, and professionalism
Aptitude with handling customers, showing patience, empathy, and clarity of ‘message’
Skilled with organization, record keeping and close attention to detail
Familiarity with restoration industry software (Dash, XA, etc.) is a plus.
Respect for safety and brand identity guidelines. Ability to present yourself professionally
Ability to work in a fast-paced environment and remain calm under pressure.
Talent in identifying and maximizing opportunities to build relationships with teammates, clients, and customers to create win-win situations and support the business.

Compensation: $18.00 - $25.00 per hour

“We Build Careers” - Steve White, President and COO

With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Culture is very important to us. We want to make sure that we are the right fit for YOU!

Apply today and join our Winning TEAM.

“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

(if you already have a resume on Indeed)