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Mold/Odor Production Manager

Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description:

With a ‘One Team’ mentality, manage production crews and mold/odor job assignments as assigned while following PuroClean® production guidelines. Assign and coordinate jobs with the production crew, keeping the General/Operations Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion, ensuring the highest quality of service for every mold/odor job. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Production Managers take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities:

Managing Customer Satisfaction and representing the brand
Effectively oversee all aspects of the production processes and customers’ needs
Identifying areas for improvement and managing relationships with centers of influence
Managing production, pricing schedules, estimate details & coordinating with GM/Owner
Leaving jobsites with an orderly appearance and follow uniform and policy guidelines
Communicating and managing customer concerns with GM/Owner effectively
Maintaining cleanliness of products and equipment to the highest standard
Ensure clear communication with office staff, immediate supervisor and fellow technicians

Qualifications:

5+ years of experience in the restoration industry is a must
IICRC Mold certification and TX state mold license would be a huge plus.
Experience in equipment, asset, and financial management
Management skills, being a team leader
Experience using softwares of the industry: Dash, Xactimate, Encircle, Symbility, DocuSketch
Understanding of safety guidelines and ability to manage them on site and while traveling
Aptitude with record keeping, recording information and communicating ‘the message’
Ability to identify areas of opportunity among teammates, coaching for growth
Strength in team building and establishing lasting relationships with clients and teammates
Speaking fluently Spanish would be a great advantage

Perks:

Online Mobile Courses
Company vehicle
Paid Training for Career Advancement
Opportunity to Help People in Times of Need
Aggressive Competitive Wages based on experience
Health insurance
401(k) plan

“We Build Careers” - Steve White, President and COO

With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Culture is very important to us. We want to make sure that we are the right fit for YOU!

Apply today and join our Winning TEAM.

“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

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