Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

 

 

Job Position Description:

With a ‘One Team’ mentality, you will perform services as assigned while following PuroClean® production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

 

 A demonstrated ability to provide consistent, effective leadership in an environment characterized by multiple projects in various stages, changing priorities, constant interruption, and emergency demands.

· The developed capacity to render judgments with integrity under conditions of ethical uncertainty.

· A commitment to the interests of customers in particular, and the welfare of society in general.

· An organized approach to learning from experience and a commitment to continuous improvement.

· A combination of specialized skills, training and experience necessary to fulfill the responsibilities of the department.

Departmental Responsibilities:

· Execute emergency response protocol including conducting risk assessment, setting customer expectations, implementing loss mitigation measures, and addressing priority return items.

· Prepare and execute contracts; conduct pack-out, loss and/or cleaning credit inventories as required; document pre-existing conditions and replacement cost values as necessary.

· Prepare contents, mitigation and restoration estimates, budgets and work orders and make work assignments.

· Pack, move and store contents using bar code inventory controls; maintain shop security.

· Process contents through cleaning, deodorization, repair, restoration, return and acceptance;

· Document job costs and unanticipated conditions.

· Purchase and inventory shop supplies; maintain contents handling and processing equipment.

· Supervise staff training and development; measure productivity and effectiveness.

· Develop and maintain network of skilled subcontractors for specialized work.

· Manage recycling, salvage and charitable giving operations.

· Prepare sales and job cost reports by source, size, type and category of loss and property.

· Conduct remediation, mitigation and contents related educational programs for the public and the insurance industry.

· Responsible for the oversight and management of the project cycle for mitigation projects.

· Provide direction and coordination of all field activities related to the crews and any coordinate subcontractors

· Knowledge of estimating the project through the use of Xactimate

· Maintain communication with the property owner and the insurance company; secure prompt payment.

· Managing the entire project schedule throughout the project life cycle for remediation, contents and mitigation projects.

· Securing any unique materials, permits and/or equipment required to complete the project.

 

Qualifications:

 

Benefits: